> For the complete documentation index, see [llms.txt](https://shou-hou.gitbook.io/aican-xi-tong-cao-zuo-shou-ce/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://shou-hou.gitbook.io/aican-xi-tong-cao-zuo-shou-ce/aican-ke-fu-xi-tong/aican-cao-zuo-shou-ce/san-she-zhi/ge-xing-hua/chang-jian-wen-ti.md).

# 常见问题

访客在咨询时，页面右下方可以看到设置的常见问题列表，点击后系统会在对话框里直接回复答案， 可以针对**不同网站**设置常见问题，此功能仅适用未接入机器人。

<figure><img src="/files/SwfiJnJuT2Id5n5cGchG" alt=""><figcaption></figcaption></figure>

设置完成后，访客效果如图

<figure><img src="/files/VAe0uqYk8z3W5Y7x6jVC" alt=""><figcaption></figcaption></figure>