> For the complete documentation index, see [llms.txt](https://shou-hou.gitbook.io/aican-xi-tong-cao-zuo-shou-ce/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://shou-hou.gitbook.io/aican-xi-tong-cao-zuo-shou-ce/aican-ke-fu-xi-tong/aican-cao-zuo-shou-ce/san-she-zhi/dui-hua-she-zhi/biao-qian-guan-li.md).

# 标签管理

客服可以通过标签快速的对访客进行分类归纳，便于后续整理和分析。

<figure><img src="/files/gG54If8gZgOAsGVdNLG0" alt=""><figcaption></figcaption></figure>

设置完成后即可于客服工作台页面与访客对话时直接使用，点选客户标签即会出现设置的标签选项（如下图）

<figure><img src="/files/l8qk25jbxI1LFykpG2um" alt=""><figcaption></figcaption></figure>